If I could give a minus star I would! Mount Dora Florida branch manager John .This bank lies and takes your money without a care.We have had account hacked 2 times and have gone in half a dozen times to get things fixed before we even started dealing with the bank manager over a month ago and he dosen't come to appointments he sets up with you or returns phone calls! We are retired and someone keeps taking $500 from our account online bill paying (fraud) and they charge us $36 to stop it.We can't afford this we have no money to eat now... but the bank won't give the 500 back even though they see it's fraudulent .So they are making money off a person living on social security after being hacked! The cyber security at this bank is horrible customer service even worse ! Do not use this bank unless you have money to throw away it is as bad as the fraudulent people that hacks your account, who knows they may be one and the same!!! Just got through speaking with Regional Manager Jeremy Williams lets see if we can get any help from him ! Will update soon.
Regions Bank
Regions Bank is Headquartered in Birmingham, AL, and is a member of the S&P 500 Index. Regions is one of the nation?s largest full-service providers of consumer and commercial banking, Wealth Management, mortgage, and insurance products and services.
Regions serves customers across the South, Midwest and Texas, operating approximately 1,400 branch locations and 2000 ATMs.
Regions Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 04/20/2026.
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In September 2021, we applied for and were approved for a construction-to-mortgage loan. At the time, my credit score exceeded 800. The loan closing took place in a booth at a fast-food restaurant, which was unexpected and unprofessional. During closing, we were charged $1,500 for a title insurance policy that named Regions Bank, rather than us as the insured; we were informed that obtaining a policy in our own name would cost an additional $1,000.
Shortly thereafter, a Regions representative contacted us to open a checking account, a process that took nearly ninety minutes! Despite already having a valid property survey, and without our approval, Regions ordered three additional surveys, adding approximately $1,700 to our loan balance.
When we sold our previous home in October 2022, we deposited the closing certified cashier’s check at a local Regions branch to be applied to the loan. The bank placed a ten-day hold on the funds. After the hold expired, we encountered repeated issues attempting to apply the payment to the loan, including account setup errors and multiple instances where the funds were removed from the loan and placed into a suspense account, resulting in unnecessary interest charges. Resolving these issues required multiple branch visits and extensive follow-up, and interest corrections had to be disputed.
During this period, the loan servicing issues negatively impacted my credit score (740), which caused me to miss qualification (>746) for a manufacturer’s promotional auto loan. Additionally, converting the construction loan to a permanent mortgage took over a month due to difficulty locating anyone at Regions who cared enough to complete the process.
Following conversion, additional problems persisted. Our debit card never functioned properly and despite assurances from Regions personnel, was never resolved. The escrow department failed twice to pay our homeowner’s insurance on time, requiring our intervention to prevent a lapse in coverage. Additionally, principal pre-payment was allocated incorrectly.
In summary, the cumulative errors and poor customer service made this an extremely frustrating experience. Based on this experience, I would strongly recommend considering other financial institutions for mortgage services.
Regions Bank Locked Me Out of My Account After I Complained — While Holding My Paycheck for 7 Days
Today I spent hours trying to reach someone at Regions who could help me access my own paycheck. I have deposited the same payroll check two weeks in a row with no issues. The only difference this week was that I used mobile deposit. Regions placed the maximum hold on my account — 7 days — leaving me with no money for groceries or gas for my three children over the weekend.
After being told repeatedly that nothing could be done, I was finally connected to Amos Frazier in Corporate Security. He told me I had only been a customer since 2023 and used that to dismiss me — ignoring that I have two accounts, one older than 2023. When I expressed frustration, he said “I know what I’m going to do about this” — and he meant it. Within minutes of hanging up with Amos Frazier, I was completely locked out of my online account. I cannot reset my password. I cannot monitor my account. I cannot see what overdraft fees are coming in. Amos Frazier in Corporate Security had the power to lock me out of my own account in minutes but claimed there was nothing he could do to help me access my own paycheck.
A representative who identified herself only as “Lis A” told me to go to a food pantry. I have a job. I deposited my paycheck two days ago. When I asked for her full name so I could report her comment, she told me she would “handle it.” They can lock you out in minutes. he punished me because he didn’t like my tone of voice. That is who Regions Bank is.
I now receive my mother's mail as well, and I just received a letter that she had accrued over 7,000 reward points, and that those points could be redeemed as a gift card or cash. When I called to see how to go about redeeming those points, I was informed that since she has passed away, the points will not be redeemed (even though she earned them).
Regions, do better. My mother banked with you for decades. She would be so disappointed in the way you're handling her affairs now.
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Regions Bank Q&A(320 questions)
Get answers to your questions about Regions Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
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Does Regions Bank have student credit cards?
No, Regions Bank does not have any student credit cards. But the bank does offer an alternative option, the Regions Explore Visa Credit Card. While this card is not aimed at students, it is available for those with bad credit. However, it is a secured credit card and it requires a deposit of $250. Generally, most student credit cards are aimed at those with fair or limited credit.
Aside from the Regions Explore Visa Credit Card, all Regions Bank credit cards require good and excellent credit for approval. However, students can still get access to Regions Bank credit cards by becoming an authorized user of someone else's Regions Bank card. That way, they'll be able to take advantage of all the card has to offer while establishing credit.
Alternative Student Credit Card Options From Other Issuers
Initial Bonus:
Capital One Savor Student Cash Rewards Credit Card
Cash Back Rewards:
Bank of America® Unlimited Cash Rewards credit card for Students
Travel:
Bank of America® Travel Rewards credit card for Students
Ultimately, feel free to check out our editors' picks for the best student credit cards to see which one better suits your needs.
How much is the Regions Bank overdraft fee?
The Regions Bank overdraft fee is $36 per transaction that overdraws your account, if you have a Regions Bank checking account that allows overdrafts. Some Regions Bank accounts will not charge an overdraft fee but only because transactions that would overdraw your account will be declined.
Key Things to Know About Regions Bank Overdraft Fees
- Not all accounts are eligible for overdraft services. While most of Regions Bank's checking accounts come with...
Is Regions Bank a good bank?
Yes, Regions Bank could be a good fit for you, especially if you prefer in-person banking and live in the South or Midwest. They boast a strong branch network in these regions.
They offer a wide range of products: checking and savings accounts, CDs, loans, mortgages, and investment services, so you can potentially manage all your finances in one place.
However, you might consider other options if you prioritize quality customer service, checking accounts with lower fees or...
How do I contact Regions Bank?
You can contact Regions Bank in several ways, including online, by phone, or in-person. Here's a breakdown on the ways:
- Online: Log into your online banking account and select “Message Us” from the bottom right of the screen to send and receive messages.
- Phone: Call their customer service number at (800) 734-4667.
- In-Person: Find a Regions Bank branch near you and visit them in person. You can find branch locations on...
How can I talk to Regions Bank customer service?
To talk to Regions Bank customer service, call 1-800-734-4667 and then wait to be connected to an agent. This process will get you in contact with a live Regions Bank representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Regions Bank Customer Service by Phone
- Call the Regions Bank customer service department at 1-800-734-4667.
- Wait to be connected to an agent. ...
Is Regions Bank in trouble?
Regions Bank has encountered some challenges, but it's not considered to be in imminent danger. While Regions has reported some financial pressures, such as declining deposits and increased expenses, it's essential to note that these challenges are industry-wide, particularly in the wake of rising interest rates.
Overall, while Regions Bank is facing hurdles, it's not considered to be in imminent danger. The bank has a solid financial foundation and is taking steps to address its...
What are the Regions Bank LifeGreen Checking account fees?
The Regions Bank LifeGreen Checking has a monthly fee of $8, this fee can be waived by maintaining a monthly balance of $1500, or Sign up for ACH direct deposit, such as a recurring payroll or government benefit deposit, to your LifeGreen Checking account (at least one of $500 or more, or a combined amount of $1,000).
Additionally, it has: An out of network ATM fee of $3, a debit card foreign transaction fee of 3%, a foreign ATM fee of 3% (and $5), and an overdraft fee of $36.
For the most up-to-date information you can go to Regions Bank website.
You can check the best checking accounts available for you to...
What is the Regions Bank overdraft limit?
Regions Bank does not specify an overdraft limit amount. Their accounts come with standard overdraft coverage, where overdrafts are paid for checks and automatic bill payments. The fee is $36 per overdraft, with a maximum of six per day.
The bank also offers overdraft protection plans where you can link another Regions account to your checking account. To learn more about these plans, please contact your Regions branch.
How can I check my Regions Bank checking account balance?
You can check your Regions Bank checking account balance online, through the mobile app, at an ATM, or by phone at (800) 734-4667.
- Online Banking: Log in to your Regions Bank Online Banking account using your username and password. Once logged in, navigate to the account balance section to view your balance and transactions.
- Mobile Banking: Use the Regions Bank mobile app to access your accounts and see your balance on the go.
- ...
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