Regions Bank is Headquartered in Birmingham, AL, and is a member of the S&P 500 Index. Regions is one of the nation?s largest full-service providers of consumer and commercial banking, Wealth Management, mortgage, and insurance products and services.
Regions serves customers across the South, Midwest and Texas, operating approximately 1,400 branch locations and 2000 ATMs.
Regions Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/27/2023.
3.8
2,093 reviews
from WalletHub and across the web
2,093 reviews from WalletHub and across the web
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Regions Bank
deweymichael28 @deweymichael28
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5 Star Rating
After going through car repossession and foreclosure in 2020, my credit score dropped to Equifax: 509, TransUnion: 501. All attempts to get my credit back to a good rating didn’t yield positive results. Just last month while I was browsing a credit blog, I came across a comment by Laura on how she got her credit fixed by PINNACLE CREDIT SPECIALIST. Immediately, I reached out to PINNACLE CREDIT SPECIALIST and asked if he could help fix my credit score too. He responded positively and I had to subscribe to his services. On checking my credit report after 6 days, my score had skyrocketed to Equifax: 806, TransUnion: 811. I also noticed that the car repossession, foreclosure, hard inquiries, and late payments on my credit report have been removed. What an awesome service! Here’s his contact info if you need his services; EMAIL: [email protected] / (480) 420-8331.
Literally the worst bank EVER! ATM always broken. They charge you fees and could care less. They make it seem like you work for them. Customer service is the absolute WORSE. This bank needs to be SHUT DOWN! Managers don’t care. Called and spoke with Katie. She was very rude and unapologetic as well in accommodating. I can’t wait to move my money else where.
I love regions bank when I call there is never a long wait when I go into one of the branches it's always a smiley face that serves me. That is until I went onto regions in bradenton fl 64 and me not knowing at the tike that it was the branch manager that I dealt with I went into the bank two weeks ago to ask for some checks because customer service had said that since it was an issue for the checks coming to ne I can go into the branch and have it delivered to the branch where I can collect it from so I did that two weeks ago so I went into the gentleman office gave him the info he asked for in order for him to order the checks for me me knowing his name now as Jose E Deza so when he had put everything through I found it kind of strange he didn't tell me how much the checks would cost me all he said was we will call you when the checks arrive so ssumed he would just cahrge my account so i went on to ask about what all I would need to apply for a small business loan he said to me not just because you have an llc means that you could get a loan again my thoughts was but I never asked you that Mr this man treated me like I was not even good enough to bank with regions he was cold people talk about racism well yeah I felt that I felt he looked at me judge me because I was not Dressed in a suit or I was not the right shade of color I honestly don't even feel comfortable going back into regions after dealing with him knowing that he lied to me about ordering my checks then looking me in my face discouraging me a black owned business but its him who is representing regions I really hate how he made me feel and how he lied to me infact customer service said whatever he did she could not order them for me then I went in and met Lisa gordon she had the same issue trying to out the order in for me so it seems as if instead of him putting the order through he stopped order from going through. But thank you very much Liza Gordon for assisting me today I appreciate that. But I can't bank with regions I have to start looking for another bank now because he then make me feel like my money ain't good enough or big enough for Regions bank
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Product: Regions Bank Business Services
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Regions Bank
Darrell Sneed @Darrellsneed
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1 Star Rating
This bank must have the worst customer service in banking of any bank in America but certainly in the southeast.. I have done banks with other large banks, and not had the best of service, and I never have an issue with small banks as they still seem to appreciate you. Regions does not care who you are, nor what you need. They have an excuse for every mistake. The right hand does not often know what the left hand is doing. They do not have worker friendly hours as any person that works a full time job cannot go to the bank between 9–5. if you walk up to the door at 5:00 when they are closing it, then they will tell you to come back the next day as they are not allowed to open the door to let you in while they open it for other people walking out. They do not care what you need as they leave at 5:00 so if you need something close to their closing time then too bad for you. There is no “ going the extra mile” to help you. Very poor service and attitude toward your needs on a regular basis, and not just one occasion.
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Product: Regions Bank Business Services
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Regions Bank
camrygod1995 @camrygod1995
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1 Star Rating
The lock it feature does not work they kept letting Netflix etc bill my card and kept charging me overdraft fees every week end as I took my hard earned money out ! Very unreliable bank to deal with they canceled my card with out my request and I was just about screwed because I couldnt get my money that I worked for so I had to go to another bank!!! This bank is not at all reliable plus controlling your money you work the hardest for im gonna demand them to close my account I will never be back
I’m trying to send review for Regions bank in Rogersville Al. My bankers name is Stacey I’ve had a wonderful experience with this bank My money I got scammed for was recovered quickly I recommend this bank to everyone!!!
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Regions Bank
writecatherine @writecatherine
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1 Star Rating
Once again Regions Bank charged MORE overdtaft fees in my checking account on the same day TWO depsits were made. One of which is an auto deposit. YTD I have been charged roughly $900 in overdrafts while an auto deposit was reflected. I have photos of my account proving this. It is criminal! 20 yrs banking with these folks and this is how they treat their customers. I have already complained SEVERAL times and was told to CALL their media relations poc. It's difficult to call when you're trying to work 2 jobs, care for a child with a neck injury and you're dealing with banker's hours!. I think I'll do a montage photo of all the screen captures I have showing deposits, then a few hours later regions stealing several $35 overdraft fees. What great timing to do this right before Christmas. Need to change dozs of auto bill pay drafts and child support AUTO deposits, A HUGE task and inconvenience. Look for a bank you can TRUST with your hard earned money. Avoid Regions Bank.
It is impossible to reach a human on the phone that you can talk to. First of all, they disconnected the phone number to the local branch, so if I need to talk to anyone locally I have to get in my car and drive there. I call the toll free number and their phone system is rigged so that it is virtually impossible to speak to a live person. I tried all the normal channels - press 0, saying "Customer Service", "I need to talk to a representative", et. al. Nothing worked. Finally, in frustration, I went online to use the live chat which is useless. Basically, you end up spending 45 minutes typing back and forth with a rep in what could be taken care of in a 5 minute or less conversation. Why can't companies understand that many customers, especially age 50 plus, do not want to type online. They want real customer service when they have an issue that needs to be resolved?? Message to Regions Bank: Wake up and listen to your clientele! Quit being cheap and lazy! Cheap and lazy is no way to go through life. Empower your reps. Train them. Give them some measure of authority to take care of the customers. If you don't change, you are going to find that many of your customers end up going to a local community bank, or a regional bank that still provides true customer service. Change or die! And this message is not just for Regions Bank. It is for many of the large companies that have made the poor decision to disconnect the phones and make you talk to a machine instead of a person. And why is that? Because it saves money. But does it really? BTW, my issue wasn't resolved either. I was told by the online rep that my issue would be escalated up the line. As of yet, I have not heard from anyone from Regions Bank and it is 4 days later.
I’ve been a customer for over 20 years, I applied for a personal loan on line and was approved for 13.25% with a credit score between 805 and 811. I then filled out the online application at AmFirst in which I have NO account with and was approved for the same amount at 6.25%. I went and opened up two accounts today and will be moving all of my business there asap. Relationship banking is a joke at regions!
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Product: Regions Bank Personal Loans
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Regions Bank
Chase @xiruse
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1 Star Rating
Verified Customer
This Bank has single handedly ruined my credit, financial future I went to a branch here in Bellevue TN. To despute charges that had came through fraudulently, and had wiped out my entire checking account. I had an explore credit card and savings I strategically set up with $3,000 towards my future. I plainly asked the teller if I could use some of my savings towards my bills. I checked my account later that evening my whole savings account was wiped out along with my entire checking account and now my credit card was shut down as well. So I quickly went to the bank and said this was not correct. And now an entire month later they're telling me they cannot do anything about it. So a quick rundown my entire checking account was now wiped out a long with my entire credit future along with my savings I had put towards my credit future so now I'm left with nothing and they say .that's how it is. Without any notice and on time payment history
No, Regions Bank does not have any student credit cards. But the bank does offer an alternative option, the Regions Explore Visa Credit Card. While this card is not aimed at students, it is available for those with bad credit. However, it is a secured credit card and it requires a deposit of $250. Generally, most student credit cards are aimed at those with fair or limited credit.
Aside from the Regions Explore Visa Credit Card, all Regions Bank credit cards require good and excellent credit for approval. But students can still get access to Regions Bank credit cards by becoming an authorized user on someone else's Regions Bank card. That way, they'll be able to take advantage of all the card has to offer while establishing credit.
Alternative Student Credit Card Options from Other Issuers
The Regions Bank credit card phone number is (800) 253-2265. You can also call the number on the back of your card. Alternatively, you can get in touch with a representative online, via the mobile app or at a Regions Bank branch.
Here's how to contact Regions Bank customer service:
By phone: Call (800) 253-2265 or the number on the back of your card.
Online: Log in to your online account. Then, select “Message Us” from the bottom right of the screen to send and receive messages.
Via the Regions Bank app: In the mobile app (for iOS and Android) find the icon in the top right of any screen to access support. Or, select Help & Support in the main menu, then select the “Message Us” option.
As you can see, there are several ways to get in touch with Regions Bank credit card customer service. Keep in mind that you can also manage your Regions Bank credit card by logging in to your online account. This way you can view your balance, access statements, make payments and more.
If you apply by phone or online, you can often get a response within 60 seconds. However, in some cases it might take the bank 7-10 days to process your application.
Here's how to apply for a Regions Bank credit card:
Online: To apply for a Regions Bank credit card online, you'll have to provide your name and address, date of birth, income and employment information, contact details, and Social Security Number (SSN). Keep in mind that only existing customers and those who have received a special credit card offer from Regions can apply online.
By phone: To apply, call (800) 734-4667 and follow the prompts to get connected with a customer service representative. Anyone can apply over the phone.
In person: You can apply for a credit card in any Regions Bank branch location during normal business hours. You don't have to be an existing customer or receive a special offer to apply in person.
You can check your Regions Bank credit card application status over the phone at (888) 462-7627. At the moment, there is no option to check your status online.
Regions Bank should also notify you in writing about their decision within 7-10 business days of processing your application. If you're denied, you can try asking for a reconsideration by calling the number mentioned above. Explaining your particular situation to a representative might help change their decision about your application, but it's not guaranteed.
