Esurance vs. Travelers Insurance

The Esurance phone number is 1 (800) 378-7262 for customer support, and customer service representatives are available 6 AM to 12 AM CT, 7 days a week. You can also contact Esurance by emailing customer service, mailing a written request, or visiting a local agent. 

How to Contact Esurance

• Call 1 (800) 378-7262 to speak with a customer service representative
• Go to Esurance's website and use the chat function
• Mail your request to Esurance at Esurance Customer Service / C/O Allstate Insurance Company / PO Box 660637 / Dallas, TX 75266-0637
• Speak with an Esurance agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact Esurance. For instance, to file a claim, you can file online or over the phone. However, to cancel your policy with Esurance, you will most likely need to call 1 (800) 378-7262.

To learn more, check out WalletHub's full review of Esurance.

The Travelers phone number is 1 (800) 842.5075 for Billing and Policy Service Questions, and customer service representatives are available 24/7. You can also contact Travelers by logging in to your Travelers online account, mailing a written request, or visiting a local agent. 

How to Contact Travelers

• Call 1 (800) 842.5075 to speak with a customer service representative
• Go to Travelers' website and use the chat function
• Mail your request to Travelers at Travelers / Attn:Consumer Affairs / One Tower Square / Hartford, CT 06183
• Speak with a Travelers agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact Travelers. For instance, to file a claim, you can file online, over the phone, or through the Travelers mobile app. However, to cancel your policy with Travelers, you will most likely need to call 1 (800) 842.5075.

To learn more, check out WalletHub's full review of Travelers.

The phone number for Esurance roadside assistance is 888-374-6472, and representatives are available 24/7. Alternatively, you can request assistance through Esurance's website or mobile app for roadside emergencies like towing and battery jump-starts.

What Esurance Roadside Assistance Offers

• Towing for up to $75 per tow
• Jump starts
• Lockout services
• Fuel delivery
• Tire changes
• Winching/extraction

To learn more about your options for roadside assistance, check out WalletHub's guide on the best roadside assistance companies.

Yes, Esurance offers gap insurance as an optional policy add-on. Esurance gap insurance pays the difference between a totaled car's actual cash value and  your remaining loan or lease balance, though you will be responsible for paying a deductible.  

The cost of Esurance gap insurance depends on factors like your state and your vehicle's value. Regardless, purchasing gap insurance from an insurance company is usually a better investment than purchasing this coverage from a dealership, where the cost is often rolled into your loan/lease and charged interest. Plus, you can cancel Esurance gap insurance once your car is worth more than your loan or lease balance.

For more information, check out WalletHub's complete guide to gap insurance.

Esurance and Allstate are not the same company, even though Allstate owns Esurance. Allstate purchased Esurance in 2011, but Esurance still operates independently from Allstate, offering a smaller suite of insurance options and discounts.  

In 2019, Allstate announced it would be retiring the Esurance brand but that this process would be gradual. You can still purchase an Esurance policy, although it is unclear what will happen to policyholders once the phase-out is complete.

Allstate also owns other well-known brands like Encompass Insurance and Answer Financial.

Esurance is rated 3.3 out of 5 by WalletHub's editors, based on factors such as customer reviews and watchdog-group ratings. For example, Esurance has a rating of 2.92 from he National Association of Insurance Commissioners (NAIC), meaning it has more customer complaints than the average insurer its size.

Esurance Insurance Ratings

• WalletHub Editors: 3.3
• A.M. Best: A+
• J.D. Power: 4.1
• NAIC: 2.92
• BBB: A-
• Moody's: A2
• Average User Rating on WalletHub: 3.6/5

To learn more, check out WalletHub's complete Esurance car insurance review.

How to Cancel Travelers Insurance Policies

• Cancel by phone by calling your agent or 1-800-842-5075
• Cancel my mail by writing a letter that includes your name, policy number, and the date you want your policy to end. Sign, date, and mail your letter to: Travelers / P.O. Box 5600 / Hartford, CT 06102
• Cancel in person by visiting your nearest Travelers insurance office and speaking with an agent

It's important to remember that you don't need to cancel your policy just because you're going through some life changes. For example, you should have Travelers update your mailing address or vehicle information if you're moving or buying a new car.

In addition, if you're canceling your current policy in order to switch to another company, be sure to activate your new policy before canceling the old one. This prevents a lapse in coverage, which would lead to higher premiums in the future.

To learn more, check out reviews and other information about Travelers on WalletHub.

The main Travelers NAIC number is 25658. Travelers's NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.

With Travelers's NAIC number, anyone can learn more about the company's financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers will need Travelers's NAIC number to report fraud or file an insurance claim, as well.

Although the main Travelers NAIC number is 25658, the NAIC has assigned a separate code for each of Travelers's affiliate companies, which are listed below. You can find the number that applies to your particular policy on your Travelers insurance card. 

Travelers NAIC Numbers

Travelers's NAIC number is not the same thing as the three-digit code assigned by each state's department of motor vehicles. These numbers, issued by state insurance commissioners, are given to the companies that have been authorized to sell insurance policies in a particular state. However, they are not standardized across state lines, like NAIC numbers are.

Esurance is so cheap because the company offers a wide variety of discounts that almost anyone can get. A minimum coverage policy from Esurance costs an average of $60 per month, and Esurance premiums can be made even cheaper by taking advantage of discounts such as safety features discounts and roadside assistance discount. Plus, Esurance rewards customer loyalty with discounts for insuring more than one car and bundling multiple policies, such as home and auto.

Average Monthly Rates for Esurance vs. Top Competitors

Note: Premiums are representative of a 45-year-old good driver in CA; individual premiums will vary.

Your final premium is based on a variety of factors, though, such as your driving record, insurance history, and more. Every insurance company determines their rates differently, so even though Esurance is among the cheapest car insurance companies, the only way to confirm you've found the lowest price is to compare quotes from multiple companies.

To learn more, check out WalletHub's review of Esurance and see Esurance's full profile.

What Travelers Umbrella Policies Cover

• Additional bodily injury and property damage liability limits
• Certain lawsuits, like slander, defamation or invasion of privacy
• Defense costs

Travelers's umbrella policies are a good choice for customers with a high net worth who want extra coverage for property damage, injuries, and possible lawsuits that could result from various types of incidents. To be eligible, you will also need an auto policy from Travelers.

You can get a quote for Travelers umbrella insurance by calling 866-667-9526.

To learn more, check out reviews and key information about Travelers on WalletHub, as well as our guide to umbrella insurance.