The Hartford vs. American Family Insurance

You can call American Family at 1 (800) 692-6326. Customer service representatives are available Monday to Friday from 8 a.m. to 8 p.m. CT, and they can assist you with things like getting a quote or making changes to your policy. You can also contact American Family by going to American Family's website and starting an online chat, emailing customer service, or visiting a local branch.

How to Contact American Family

• Phone: Call 1 (800) 692-6326 to speak with a customer service representative.
• Online: Go to American Family's website and use the chat function.
• Mail: Mail your request to American Family at

  
  6000 American Parkway
  Madison, WI 53783.

• In person: Visit an American Family agent at their office.

The best way to contact American Family representatives depends on what exactly you're looking to do. For instance, to file a claim, you can file online, over the phone, or through the AmFam mobile app. However, to cancel your policy with American Family, it's best to call 1 (833) 381-1155. 

To learn more, check out WalletHub's full review of American Family of American Family.

You can call The Hartford at (877) 896-9320. Customer service representatives are available Monday to Friday from 8 a.m. to 9 p.m. and Saturday from 8 a.m. to 6 p.m. ET, and they can assist you with things like getting a quote, billing information or making changes to your policy. You can also contact The Hartford by logging in to your Hartford account online, visiting a local agent, or faxing a written request.

How...

Yes, American Family has glass coverage for customers with comprehensive insurance. American Family customers can file a glass claim under their comprehensive coverage if their windshield was damaged due to something besides an accident, such as an animal, a weather event, or vandalism. If the windshield was damaged in a crash, drivers can file a claim with their collision insurance if they were at fault or with the at-fault driver's liability coverage.

Fixing a cracked or chipped windshield is...

Yes, American Family offers a type of gap insurance called loan/lease payoff coverage. Loan/lease payoff insurance helps cover the difference between a totaled car's actual cash value and the policyholder's loan or lease balance, but will only pay up to a maximum of 25% of your vehicle's value toward this difference.

Key Things to Know About American Family Loan/Lease Coverage

• American Family loan/lease payoff coverage costs $5-$15 per month.
• American Family loan/lease coverage does not pay...

For more information, check out WalletHub's full American Family review.

The Hartford was founded in 1810 and it has been completely public since 1995. For more information, check out WalletHub's full The Hartford review.

Yes, American Family has free towing for customers with their roadside assistance coverage. American Family roadside assistance, generally costs American-Family-roadside-annual and includes free towing to the nearest repair facility. American Family customers can request roadside assistance online, or they can call 1-800-692-6326.

American Family Roadside Assistance Covers:

• Towing to the nearest repair facility
• Flat tire changes    
• Jump starts
• Gasoline delivery
• Lockout services

While American Family...

To cancel American Family insurance, you must contact their agent directly or call customer service at 1-833-381-1155. You will need to provide basic information about yourself, your American Family policy number, and the date you would like your policy to end. American Family may also ask for the details of your new car insurance policy to verify you won't driving without insurance.

How to Cancel American Family Insurance Policies 

• Cancel by phone by calling...

The main The Hartford NAIC number is 19682. The Hartford's NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.

With The Hartford's NAIC number, anyone can learn more about the company's financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against...

Yes, American Family has accident forgiveness for car insurance customers. American Family accident forgiveness can be purchased as a policy add-on if the policyholder has had no violations or at-fault accidents in the last year or earned if the customer is claim-free for five years. Once the policyholder has accident forgiveness, it applies to one accident every 1-5 years, depending on whether it was earned or purchased.

Keep in mind that American Family accident...