Elephant Insurance offers roadside assistance to drivers in the eight states in which it operates: Maryland, Virginia, Tennessee, Indiana, Illinois, Texas, Ohio and Georgia. But Elephant Insurance provides little information about its roadside assistance coverage online. Drivers have to call customer service to learn that Elephant's roadside assistance is an optional policy add-on for cars and motorcycles.
Elephant's 24/7 roadside assistance covers towing up to 15 miles, jump-starting, replacing flat tires, locksmithing, and delivering emergency fuel. Elephant covers the first $75 for jump-starting, replacing flat tires, or locksmithing. For emergency fuel delivery, you must pay for 2 gallons of gas from an area gas station. If you are subject to any overage, the dispatcher will tell you beforehand. Your coverage includes 3 roadside assistance events per year, after which you can get roadside assistance on a per-event basis at a discounted price. The phone number for Elephant's roadside assistance dispatcher is 844-937-5353.
Elephant roadside assistance costs $1 to $10 per month on average, depending on the type of car you drive and what state you live in. Unlike roadside assistance coverage from companies such as Allstate, Elephant requires that you have an auto insurance policy before buying roadside assistance. Elephant, however, does not require you to buy any other type of add-on insurance as a prerequisite for purchasing roadside assistance coverage, unlike companies such as Geico, which also require you to have collision or comprehensive coverage.
To purchase roadside assistance from Elephant Insurance, call the main customer service line (877-218-7865) to speak to an agent. If you have a policy already, you can log in online to add roadside assistance. Regardless, coverage may not take effect on the same day.
Finally, do not confuse Elephant Insurance roadside assistance with Elephant Emergency Roadside – a company unaffiliated with Elephant Insurance that does roadside assistance in Seattle.