Progressive vs. USAA Insurance

The USAA phone number is (800) 531-8722 for customer service, and customer service representatives are available Monday to Friday, 6 AM to 10 PM, and Saturday, 8 AM to 8 PM CT. You can also contact USAA by logging on to your USAA online account, mailing a written request, or visiting a local agent. 

How to Contact USAA

• Call (800) 531-8722 to speak with a customer service representative
• Go to USAA's website and use the chat function
• Mail your request to USAA at USAA / 9800 Fredericksburg Rd. / San Antonio, TX 78288
• Visit an USAA agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact USAA. For instance, to file a claim, you can file online or through the USAA mobile app. However, to cancel your policy with USAA, you will most likely need to call (800) 531-8722.

USAA Phone Numbers

To learn more, check out WalletHub's full review of USAA.

The Progressive phone number is 1 (888) 671-4405 for general customer service, and customer service representatives are available 24/7. You can also contact Progressive by going to Progressive's wesbite and using the chat function, emailing customer service, or visiting a local agent. 

How to Contact Progressive

• Call 1 (888) 671-4405 to speak with a customer service representative
• Go to Progressive's website and use the chat function
• Mail your request to Progressive at The Progressive Corporation / 6300 Wilson Mills Road / Mayfield Village, Ohio 44143
• Visit a Progressive agent in person if there is one nearby

Exactly what you're looking to do will determine the best way to contact Progressive. For instance, to file a claim, you can file online, over the phone, or through the Progressive mobile app. However, to cancel your policy with Progressive, you will most likely need to call 1 (888) 671-4405.

Progressive Phone Numbers

To learn more, check out WalletHub's full review of Progressive.

Yes, Progressive offers roadside assistance as a policy add-on for about $50+ per year. coverage for things like jump starts, winching, flat tires, lockouts, and fuel deliveries. To get immediate help, members can request service online, through the Progressive mobile app, or by calling 1-800-776-4737.

What Progressive's Basic Roadside Assistance Covers

• Towing
• Jump starts
• Gas delivery
• Flat tire change
• Winching
• Battery charge for electric vehicles
• Lockout services

Progressive Roadside Assistance vs. Popular Competitors

Progressive roadside assistance generally costs more than memberships with auto clubs like AAA, and you will have to carry comprehensive and collision coverage to get roadside assistance, which adds to your overall price. The exact cost of roadside assistance from Progressive will also depend on where you live, what type of car you drive, and other factors.

In addition, it's important to note that coverage is subject to any other details stated in your policy. That could mean service charges for certain roadside events, like being towed over a certain number of miles or to specific garages.

To learn more, check out WalletHub's full review of Progressive, as well as our guide to roadside assistance.

Yes, USAA offers roadside assistance starting at between $12 and $20 per year. USAA roadside assistance provides coverage for things like jump-starting, fuel delivery, tire changes, and lockout assistance, up to 4 rescues per year. To get immediate roadside assistance help, USAA members can request service online, through the USAA mobile app, or by calling 800-531-8555.

What USAA Roadside Assistance Covers

• Tow Service
• Jump starts
• Fuel delivery
• Lockout service
• Tire change
• Stuck vehicle

USAA Roadside Assistance vs. Popular Competitors

USAA roadside assistance generally costs less than memberships with auto clubs like AAA, you will have to carry comprehensive and collision coverage to get roadside assistance, which adds to your overall price. The exact cost of roadside assistance from USAA will depend on where you live, what type of car you drive, and other factors. Since it's relatively affordable USAA roadside assistance is worth it for drivers who are looking for basic coverage at a low price.

It's also important to note that coverage is subject to any other details stated in your policy. That could mean service charges for certain roadside events, like being towed over a certain number of miles or to specific garages.

To purchase roadside assistance from USAA, call 800-531-8555 to speak with a customer service representative.

To learn more, check out WalletHub's full review of USAA, as well as our picks for the best roadside assistance companies.

Progressive is owned by its shareholders, as it is a publicly-traded company. The biggest shareholders are The Vanguard Group, BlackRock Fund Advisors, and Wellington Management, which have a combined ownership stake of almost 20%, according to public records, as of Q1 2021.

Progressive was founded in 1937 by Joseph Lewis and Jack Green. In 1965, Peter B. Lewis, the son of Joseph Lewis, took over the company. Progressive then went public in 1971. For more information, check out WalletHub\\\\\\\\\\\\\\\'s full Progressive review.

To cancel a Progressive insurance policy, call (866) 416-2003 to speak with a customer service representative and arrange for the cancellation to take effect immediately or at a future date. You can't cancel Progressive insurance online, but you can cancel over the phone at any time. Just remember to purchase a replacement insurance policy that takes effect prior to cancellation in order to avoid a lapse in coverage, if you plan to continue driving.

How to Cancel Progressive Auto Insurance

1. Call (866) 416-2003 and follow the prompts to speak to a representative.
2. Provide the date you want the cancellation to go into effect.
3. Pay any necessary cancellation fees.
4. Confirm that you receive a refund for unused premiums.

Progressive says you will be refunded the money you paid in advance for coverage you won't use. Unfortunately, they don't give details about how they pro-rate refunds or whether they charge any cancellation fees. 

Progressive Insurance Cancellation Fees

Customers report a range of experiences with Progressive's cancellation fees. Some were charged 10% of their outstanding premium, while others paid a flat rate of $50 to $65. Many say they paid no fees at all.

The amount you have to pay to cancel Progressive insurance coverage depends on a few factors, like state laws where you live, how far into the policy term you are, and how often you pay your premium. Check your Progressive policy or speak with customer service to confirm what fees (if any) you'll have to pay before you cancel.

How to Decide When to Cancel a Progressive Insurance Policy

It's a good idea to shop around for car insurance and compare quotes from different companies. But make sure you don't lose more in fees by switching policies mid-term than you gain in lower premiums.

It's usually easiest to wait until the end of your policy period to switch insurers—just make sure you have a new policy in place before you cancel with Progressive. Driving without insurance can have serious consequences, and a lapse in coverage of any length can make future rates more expensive.

Yes, USAA offers discounts of up to 25% on rental cars from participating Enterprise, Hertz, Budget, and Avis locations, and you can save even more by prepaying for your rental through USAA. The discount applies to time and mileage charges for the rental only, rather than any insurance or additional products you purchase. Some vehicles are also excluded from the discount.

To get the USAA car rental discount, you will need to use your USAA discount number, available on the USAA member website, to make the rental car reservation.

USAA Rental Car Discounts

Extra Rental Car Benefits for USAA Members

• Prepay discount. USAA members can save up to 35% by prepaying for their rental car through USAA.

• Fee waivers. Participating rental car companies waive both young driver fees and additional driver fees for USAA members, up to $44.          

• Damage liability coverage. USAA members who  carry collision and comprehensive insurance are only responsible for the first $5,000 of damage to a rental vehicle from any rental company. However, members can purchase a Loss Damage Waiver, which means they are not responsible for the claim amount or the $5,000 deductible.

To learn more, check out WalletHub\'s complete review of USAA insurance.    

Yes, Progressive offers a type of gap insurance called loan/lease payoff coverage. Loan/lease payoff insurance helps cover  the difference between a totaled car's actual cash value and the policyholder's loan or lease balance, but will only pay up to a maximum of 25% of  your vehicle's value toward this difference. 

Key Things to Know About Progressive Loan/Lease Coverage

• Progressive loan/lease payoff coverage costs $5 per month.
• Progressive loan/lease coverage does not pay for your deductible, extended warranties, or any balance that you rolled over from previous loans.           
• Loan/lease coverage is usually a better investment than purchasing gap insurance from a dealership, where the cost is often rolled into your loan and charged interest.
• Fault is not a factor in loan/lease coverage payouts.    

For more information, check out WalletHub's complete guide to gap insurance.

Yes, USAA has free towing for customers with their roadside assistance coverage. USAA roadside assistance is provided by Cross Country Motor Club, generally costs between $12 and $20 per year and includes free towing up to 50 miles. USAA customers can request roadside assistance online, or they can call 800-531-8555.

USAA Roadside Assistance Covers:

• Towing up to 50 miles
• Flat tire changes
• Jump starts
• Gasoline delivery
• Lockout services

While USAA roadside assistance covers towing and other services, it doesn't cover the cost of repair parts, replacement keys, or major fixes due to things like engine failure or structural damage.

To learn more, check out WalletHub's USAA review, as well as our picks for the best roadside assistance companies.

Yes, USAA offers rental car insurance. If you already have a personal auto policy with USAA that includes liability, comprehensive, and collision coverage, this insurance will likely extend to cover your rental car. If you only have liability insurance with USAA, physical damage to the rental vehicle will not be covered.

You can talk to a USAA customer service representative at 1 (800) 531-8722 to see if your personal policy will extend to your rental car. If you do not have sufficient coverage through USAA to cover your rental car, you can purchase insurance from your rental car company, or see if it is offered by your credit card company.

USAA Rental Car Coverage

Liability Insurance. USAA liability insurance will usually extend to your rental as long as you are driving in the U.S. Your personal liability insurance will pay for others' medical expenses and repairs to others' property resulting from an accident you caused in your rental vehicle.

Collision and Comprehensive Insurance. If you have collision and comprehensive insurance with USAA, this will typically cover any damage that occurs to the rental vehicle itself during your rental period. However, your USAA collision and comprehensive coverage limits may not be high enoughif you are renting a car with a much higher value than your personal vehicle and the car gets totaled. 

Personal Injury Protection or MedPay. If you have personal injury protection (PIP) or MedPay through your personal auto policy, medical expenses for you and your passengers will be covered even after a rental car accident. If you do not have either type of coverage, you can purchase personal accident insurance through the rental car company.

USAA also offers rental car reimbursement coverage, which helps pay for the cost of a rental car while your personal vehicle is being repaired for a covered claim. If you add rental reimbursement to your policy, USAA will pay dependent on the rental vehicle toward the cost of your rental, up to 30 days or $900 per claim. You select specific rental car reimbursement limits when you purchase the add-on. For example, if you choose $25 per day/$600 per loss as your rental reimbursement limits, USAA will pay up to $25 per day, but no more than $600 per claim for your rental. You're covered for a rental when your vehicle repairs are started, or immediately if your vehicle isn't drivable..  

To learn more, check out reviews of USAA on WalletHub, as well as our guide to rental car insurance.