MetLife vs. USAA Insurance

You can call USAA at (800) 531-8722. Customer service representatives are available Monday to Friday from 6 a.m. to 10 p.m. and Saturday from 8 a.m. to 8 p.m. CT, and they can assist you with things like getting a quote, billing information or making changes to your policy. You can also contact USAA by logging on to your USAA online account, mailing a written request, or visiting a local agent.

How to Contact USAA

• Phone: Call (800) 531-8722 to speak with a customer service representative.
• Online: Go to USAA's website and use the chat function.
• Mail: Mail your request to USAA at

  
  USAA
  9800 Fredericksburg Rd.
  San Antonio, TX 78288.

• In person: Visit an USAA agent at their office.

The best way to contact USAA representatives depends on what exactly you're looking to do. For instance, to file a claim, you can file online or through the USAA mobile app. However, to cancel your policy with USAA, you have to call 1 (800) 531-8722. USAA also has different numbers for the specific departments that can assist you with your policy or provide roadside assistance.

USAA Phone Numbers

To learn more, check out WalletHub's full review of USAA of USAA.

USAA offers roadside assistance you will have to carry comprehensive and collision coverage to get roadside assistance, which adds to your overall price starting at $12 - $20 per year. To get immediate roadside assistance help 24/7, USAA customers can request service online, through the USAA mobile app, or by calling 800-531-8555.

What USAA Roadside Assistance Covers

• Tow Service
• Jump starts
• Fuel delivery
• Lockout service
• Tire change
• Stuck vehicle

USAA...

Yes, USAA offers discounts of up to 25% on rental cars from participating Enterprise, Hertz, Budget, and Avis locations, and you can save even more by prepaying for your rental through USAA. The discount applies to time and mileage charges for the rental only, rather than any insurance or additional products you purchase. Some vehicles are also excluded from the discount.

To get the USAA car rental discount, you will need to use your...

Yes, USAA has free towing for customers with their roadside assistance coverage. USAA roadside assistance is provided by Cross Country Motor Club, generally costs $12 - $20 per year and includes free towing to the nearest repair facility. USAA customers can request roadside assistance online, or they can call 800-531-8555.    

USAA Roadside Assistance Covers:

• Towing to the nearest repair facility
• Flat tire changes
• Jump starts
• Gas delivery
• Lockout services
• Winching

Yes, USAA offers rental car insurance for all of its credit cards. This benefit covers theft, damage, administrative fees, and more. Cardholders are covered up to the actual cash value of most rented cars. To be eligible, cardholders must decline the rental agency's insurance and pay for the rental entirely with a USAA credit card or rewards.

Notable USAA Credit Cards That Offer Rental Car Insurance

Key Things To Know About USAA Rental...

No, USAA does not offer gap insurance, but you can find affordable gap policies from many other major insurance companies. Gap insurance is a specialty type of coverage that pays the difference between your car's actual cash value (ACV) and your loan or lease balance if the vehicle is stolen or totaled. You may be required to carry gap coverage if your vehicle is financed.

USAA Car Replacement Assistance

Although USAA does not offer traditional gap...

No, USAA does not offer temporary car insurance. The only way to get short-term car insurance from USAA, or any other reputable insurer, is to purchase a six-month or 12-month policy and cancel when you no longer need it. If you decide to terminate your USAA car insurance policy early, you will not be charged any cancellation fees. You may also be able to get a refund for any unused coverage time you've prepaid for.

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Yes, USAA will pay for windshield replacement or repair services for customers who have comprehensive coverage. USAA waives the comprehensive deductible for windshield repairs, though customers will still need to pay their deductible for full replacement unless their policy or a state law says otherwise.

If you live in Florida, Kentucky, or South Carolina, you will not need to pay your deductible for windshield replacement or repairs. Additionally, insurance companies in Arizona, Connecticut, Massachusetts, Minnesota...

No, USAA does not offer extended warranties for cars anymore as USAA stopped issuing new warranties in 2018, though they will continue to honor contracts made before 2018. In the meantime, USAA has not replaced extended warranty coverage with anything similar, such as mechanical breakdown insurance.

Alternatives to a USAA Extended Warranty

• AAA Extended Warranty
• Allstate Extended Warranty
• GEICO Mechanical Breakdown Insurance

Like extended warranties, mechanical breakdown insurance covers damage to major systems in a...

The main USAA NAIC number is 18600. USAA's NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.

With USAA's NAIC number, anyone can learn more about the company's financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers...