MetLife vs. Erie Insurance

You can call Erie at 1 (800) 458-0811. Customer service representatives are available Monday to Friday from 8 a.m. to 11 p.m. and Saturday from 9 a.m. to 4:30 p.m. EST, and they can assist you with things like getting a quote or making changes to your policy. You can also contact Erie by logging in to your Erie online account and use the chat function, email customer service, or visiting a local agent.

How to Contact Erie

• Phone: Call 1 (800) 458-0811 to speak with a customer service representative.
• Online: Go to Erie's website and use the chat function.
• Mail: Mail your request to Erie at

  
  Erie Insurance Group
  100 Erie Insurance Place
  Erie, PA 16530-1104.

• In person: Visit an Erie agent at their office.

The best way to contact Erie representatives depends on what exactly you're looking to do. For instance, to file a claim, you can file online or over the phone. However, to cancel your policy with Erie, you have to call (800) 458-0811. Erie also has different numbers for the specific departments that can assist you with your policy or provide roadside assistance.

Erie Phone Numbers

To learn more, check out WalletHub's full review of Erie of Erie.

You cannot get Erie Insurance in Florida. Erie Insurance (based in Erie, Pennsylvania) only sells policies in 11 states and the District of Columbia. North Carolina and Tennessee are the southernmost states in which Erie operates.

If you are a permanent resident looking for cheap car insurance in Florida, Progressive, GEICO and Liberty Mutual offer some of the most competitive rates in the state to many drivers.

If you spend only part of the year in Florida and your car...

Yes, Erie offers rideshare insurance in the form of a business-use endorsement. Erie's business-use endorsement is an optional add-on to a personal car insurance policy that covers rideshare drivers at every stage of the process, including while drivers are waiting for a ride request and once a passenger is in the car. To get a quote for Erie rideshare insurance or add rideshare coverage to your policy, contact a local Erie agent or call 800-458-0811.

...

MetLife is rated A+ by AM Best, a credit rating agency that determines an insurance company's financial strength and ability to pay claims. MetLife also received a rating of 1.00 from the National Association of Insurance Commissioners (NAIC), meaning MetLife has an average number of consumer complaints.

MetLife Insurance Ratings

• AM Best: A+
• NAIC: 1.00
• BBB: C-
• Standard & Poor's: AA-
• Moody's: Aa3
• Average User Rating on...

No, MetLife does not offer rideshare insurance anymore. MetLife no longer provides any kind of auto insurance coverage, since the company sold its home and auto insurance business to Farmers Insurance in April 2021.  

Current or prospective MetLife auto insurance policyholders can reach out to Farmers Insurance to ask about rideshare coverage, since Farmers does offer rideshare insurance. 

The main MetLife NAIC number is 65978. MetLife's NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.

With MetLife's NAIC number, anyone can learn more about the company's financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers...

Yes, MetLife does offer free towing for customers who have the company's roadside assistance coverage. MetLife roadside assistance generally costs $5-$7 per year and includes towing services up to $50 for basic plan subscribers. MetLife customers can request roadside assistance online, or they can call 1-800-854-6011.

MetLife Roadside Assistance Covers:

• Towing services up to $50 for basic plan subscribers
• Jump starts
• Flat tire change
• Lockout services
• Winching

Yes, Erie has accident forgiveness for car insurance customers. Erie accident forgiveness applies to one accident every three years, and it can be earned for free if you've been an Erie customer for at least three years.

Keep in mind that Erie accident forgiveness is per policy, not per driver. As a result, if one driver on a shared policy caused an accident in the past three years, the other named drivers cannot have an...

Erie's car insurance rates are based on your driving record and experience, along with factors like the type of car you drive, your ZIP code, your insurance history, and more. Your coverage...

Yes, Erie offers gap insurance and calls it Auto Security. Erie's Auto Security coverage will pay off the difference between a leased or financed car's actual cash value and the remaining balance owed if the vehicle is totaled. Auto Security also includes new car replacement for cars that are less than two years old.

Key Things to Know About Erie's Auto Security Coverage

• You can add Auto Security to your Erie policy at any time prior to a...