2026 Infinity Insurance Review

To cancel Infinity insurance, you must call 1 (800) 782-1020 or submit a request through the online portal. You will need to provide basic information about yourself, your Infinity policy number, and the date you would like your policy to end. Infinity may also ask for the details of your new car insurance policy to verify you won't be driving without insurance. If you've already paid your premium for the policy period in full, Infinity will refund the unused portion, minus any cancellation fees.

How to Cancel Infinity Insurance Policies           

• Cancel by phone by calling your agent or 1 (800) 782-1020
• Cancel by mail by writing a letter that includes your name, policy number, and the date you want your policy to end. Sign, date, and mail your letter to:
  Infinity Insurance
  200 E Randolph St #3300
  Chicago, IL 60601
  
• Cancel in person by visiting your nearest Infinity insurance office and speaking with an agent.

Keep in mind that you don't need to cancel your policy just because you're going through some life changes. For example, if you're moving or buying a new car, you can ask Infinity to update your mailing address or vehicle information.

In addition, if you're canceling your current policy in order to switch to another company, be sure to activate your new policy before canceling the old one. This prevents a lapse in coverage, which would lead to higher premiums in the future.

To learn more, check out reviews and other information about Infinity on WalletHub.

Yes, Infinity offers gap insurance as an optional policy add-on. Infinity gap insurance pays the difference between a totaled car's actual cash value and your remaining loan or lease balance, though you will be responsible for paying a deductible. 

The cost of Infinity gap insurance depends on factors like your state and your vehicle's value. Regardless, purchasing gap insurance from an insurance company is usually a better investment than purchasing this coverage from a dealership, where...

No, Infinity does not have accident forgiveness. As a result, Infinity car insurance customers should expect their rates to go up by around 85% after an at-fault accident, even if it's their first one. If you are looking for a policy with accident forgiveness, it can be purchased from most major car insurance companies.

Best Car Insurance Companies for Accident Forgiveness

• Allstate
• GEICO
• Farmers
• Liberty Mutual
• Progressive

If...

You can get an Infinity good student discount if you have at least a B average. Student drivers can save as long as they are full-time high school or college students in California.

Young drivers are usually quite expensive to insure since they lack driving experience. However, Infinity offers a good student discount because having good grades shows the insurer that you are responsible off the road, meaning you're more likely to be responsible...

The phone number for Infinity Insurance customer service is 800-782-1020, and to learn general information and get insurance quotes, the phone number is 800-463-4648. Infinity Insurance also has an online chat service, in addition to their phone help lines and customer service email addresses.

Infinity Insurance Contact Information

...

Yes, Infinity offers a defensive driving course discount, but only in states that legally mandate it. Thirty-four states and the District of Columbia require insurance companies to provide a defensive driving discount to eligible drivers, though exact discount amounts and requirements vary.

If Infinity does not offer a defensive driving discount in your state, you should still consider taking a course. By going to traffic school, you can learn how to better avoid at-fault...

Yes, Infinity is a legitimate insurance company that offers auto insurance, home insurance, business insurance, and more. Infinity sells policies in 13 states, but it is more expensive than average and has negative customer reviews on WalletHub.

Key Things to Know About Infinity

• Infinity has been in operation since 1955 and is headquartered in Birmingham, Alabama.
• Infinity has a C+ from the Better Business Bureau.
• The Infinity NAIC rating is 14.60, meaning it has received...